Frequently Asked Questions

5. Why Do I Have to Keep Resetting My Router, and How Can I Fix It?

Sometimes issues can be fixed with your router by adjusting its settings, we can do this remotely. It may be that we need to change the Wi-Fi channel to help avoid interference.

Sometimes, a small adjustment to your channel can make a big difference.

The mains power supply can also be the culprit. Spikes and dips in supply can cause problems with router/modems. We have seen devices re-setting themselves to factory default settings, rendering them useless.

To alleviate these problems we recommend, as a minimum, surge protection and an online Uninterrupted Power Supply (UPS)


 Last updated Tue, Mar 1 2016 11:20pm

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